Help centre

SHIPPING INFORMATION🌎

We offer same-day and next-day delivery within Dubai, and next-day delivery across the UAE. To be eligible for next-day delivery, orders must be placed before 12 PM. If you need your order sooner, simply send us a direct message on Instagram and we will arrange it for you.

Worldwide shipping is available and subject to each country’s delivery guidelines (full details at checkout).

EXCHANGES & RETURNS📦

For hygiene reasons, grip socks cannot be returned or exchanged.

We offer a one-time exchange for apparel items, provided they are returned in their original condition with tags attached. Items that do not meet these requirements will not be accepted.

Please note that we do not offer refunds. Items may be exchanged or returned for store credit only.

For any other inquiries please contact us via email: pilatesprincessdxb@gmail.com or send us a DM on Instagram.